emergency & critical care


In a pet emergency, you can count on VESH to be open and fully staffed at any time for essential life-saving treatment, surgery, and hospitalization.

Open 24 hours, 7 days a week…open all holidays.

Call (413) 665-4911 if your pet is having an emergency!

Our Emergency & Critical Care Services are available 24/7 to treat your dog or cat for a wide variety of urgent medical issues. Like human emergency rooms, we admit patients on a first-come, first-serve basis, prioritizing those who are critically ill or injured. Emergency appointments are not available.  Since this sometimes results in a wait during busy times, we provide free wireless service, TV, and a snack and soda machine to help make your stay with us more comfortable.

During their recovery, hospitalized pets receive the optimum level of care, 24 hours a day, in oufully staffed Intensive Care Unit (ICU). Treatment may include medication and pain control, IV fluids, advanced monitoring (including electrocardiogram, blood pressure, pulse oximetry, and central venous pressure), oxygen therapy, and most importantly, loving attention.

  • Accident
  • Addison’s disease
  • Anemia 
  • Bite wounds
  • Breathing issues
  • Constipation
  • Cushing’s syndrome
  • Degloving
  • Diabetic ketoacidosis
  • Diarrhea
  • Eye trauma
  • Fever
  • Heart disease
  • Heat exhaustion
  • Hyperthermia
  • Hypothermia
  • Kidney failure
  • Labor crisis
  • Lacerations
  • Liver failure
  • Pneumonia
  • Quill removal
  • Respiratory distress
  • Seizures
  • Toxicities
  • Trauma
  • Urinary blockage
  • Vomiting
  • Wounds


Additionally, our specialists can provide emergency surgery for such issues as:

  • Bloat
  • C-section
  • Cystotomy
  • Dystocia
  • Foreign bodies
  • GDV
  • Pyometra
  • Wound repair

The advanced capabilities and specialized equipment in our ER includes:

  • Advanced CT Imaging
  • Blood pressure monitors
  • Central venous pressure monitors
  • Continuous ECG wireless telemetry
  • CPR equipment including EKGs and defibrillator
  • Digital X-ray machine
  • End tidal carbon dioxide monitor
  • Fluid pumps
  • Isolation ward
  • Laboratory (coagulation, blood chemistry and blood gases, urinalysis, lactate, etc.)
  • Multi-lumen central line placement
  • Nebulizer (for pneumonia and asthma)
  • Nutritional support (feeding tubes)
  • Oxygen cage
  • Pain management (constant rate infusions)
  • Pulse Ox monitors
  • Transfusion medicine
  • Ultrasound
  • Ventilators




Chief of Medicine

Dr. Mueller received her veterinary degree from the University of Tennessee in 1993. After attending a small animal internship, she completed a residency at the Veterinary Institute of Trauma, Emergency and Critical Care. Dr. Mueller has been a Diplomate of the American College of Veterinary Emergency and Critical Care for over 15 years. In addition to directing the emergency service, she provides ultrasound imaging. Her special interests are in pain management and anesthesia.  

Dr. Mueller is assisted in the ER by several additional emergency and trauma veterinarians, as well as an expert support staff of highly trained professionals.

Learn More

Visit the American College of Veterinary Emergency and Critical Care web site to learn more about the advanced education and training that doctors receive in order to become board certified emergency and critical care specialists.