For Our Clients
We are committed to communicating effectively with you and providing you with options that work best for you, your pet, and your family.
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NEW! Online Prescription Refill Requests
Refill Request Form
Patient Admission Information Sheet: Please complete this form and bring it with you to your appointment
Patient Admission Information Sheet (PDF)
Directions
Directions to our hospital (PDF)
Map to our hospital (PDF)
You will need Adobe Reader to view PDF files. Click here to download Adobe Reader.
What to Expect if You Visit
See our "About Us" page for information on what to expect if you bring your pet in for an emergency.
What to Expect When Your Pet is Hospitalized Brochure (PDF)
Paying for Your Pet's Care
Once your pet has been seen by an emergency veterinarian or a specialist, treatment options with the associated costs will be discussed with you. We understand and respect your financial limitations and provide as many payment options as we possibly can to help you manage costs, including cash, money orders, checks, VISA, MasterCard, American Express, and Discover cards. We also offer CareCredit as a financing option for those who qualify. To keep our costs as low as possible, all services must be paid for at the time they are provided and we do not offer billing.
About CareCredit
CareCredit is a service of GE Capital Consumer Card Company, which offers a flexible payment program specifically designed for veterinary and healthcare expenses. CareCredit can not only be used to pay for your pet's care at participating providers, but it can be used at participating healthcare practices as well. Applying for CareCredit is easy, and approval is usually obtained within a few minutes for qualified applicants. To learn more about CareCredit or to apply online at the CareCredit web site, click here. You may also apply over the phone by calling CareCredit at 1-800-859-9975. Our hospital offers several different payment plans including no-interest plans, and extended payment plans up to 60 months. Speak with one of our customer service assistants at the front desk for details on the plans we offer.
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